Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to send feedback on a casino not on GamStop we've covered? This is the page for that. Below you'll find how to reach us and what we can (and can't) help with.
How to reach the team
The quickest way to get in touch is by email: [email protected]. We read every message and aim to reply within a couple of working days, though it can occasionally take a little longer during busier periods.
Please include as much detail as possible in your message — the name of the operator you're asking about, screenshots if relevant, and what outcome you're hoping for. It helps us give you a useful answer rather than a generic one.
What we can help with
- Corrections or updates to information on any of our casino or betting site reviews
- Questions about how we researched and ranked the sites listed on Non Gamstop Casinos
- Feedback on your own experience with a site featured on this page
- General queries about content on the site, including our guides on payment methods, bonuses and games
- Requests to suggest a brand for potential future review
What we can't help with
We're an independent comparison site, not an operator, a payment processor, or a support desk for any of the brands listed here. That means we're not able to:
- Access, close or verify your account with any betting or casino site
- Process withdrawals, deposits or bonus claims on your behalf
- Resolve disputes between you and an operator directly — for that, you'll need to contact the site's own customer support
- Manage your GamStop self-exclusion status — GamStop is a separate, independent service
If you're dealing with an unresolved issue on a specific site, the operator's own support team (usually reachable via live chat or email on their site) is best placed to help.
Concerned about your gambling?
If you're reaching out because you're worried about your own gambling habits, or those of someone close to you, we'd point you toward our Responsible Gambling page. It covers self-exclusion options, where to find independent support, and how to think about setting your own limits — regardless of whether a site is registered with GamStop or not.
Before you write in — check our other pages
A lot of common questions are already answered elsewhere on the site. If you're looking for our current list of recommended operators, our Non GamStop Casinos 2026 - Best Online Casinos UK page covers rankings, bonuses and payment options in detail. For more on who we are and how we approach reviews, see our About Us page, and our Terms and Conditions set out the legal basis on which this site operates.
A note on advertising and independence
Non Gamstop Casinos may receive commission when readers sign up to a casino through links on this site. This doesn't influence how we rank or describe any operator, and it costs you nothing extra. If you have questions about how a specific listing was reviewed or rated, feel free to ask when you write in — we're happy to explain our process.